Rollback UX Lab: What Users See When You Undo a Release

Rollback is easy to say and hard to do when users have already touched the new feature. Participants walk through a release that introduces new states, messages, and data changes, then decide how to roll back without confusing users or corrupting history.

The lab covers compatibility, migration reversal limits, support notes, status messaging, feature flags, and what to do when the old UI cannot understand new data. It turns rollback from a command into a user-facing recovery plan.