Tech Events & Workshops
Discover and join virtual tech events, workshops, and meetups from the Ubuntu community worldwide. Connect with developers, engineers, and tech enthusiasts.
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Dive into the Inner Workings of Automated Customer Support Systems!
Title: Dive into the Inner Workings of Automated Customer Support Systems! Have you ever called customer support and been greeted by an automated system? Have you ever wondered how those systems are built and operated? If so, we invite you to join us for an awesome meetup where we'll explore the inner workings of automated customer support systems! Agenda: * Understanding **Amazon Connect**: Explore Amazon Connect, a cloud-based contact center service. * Leveraging **AWS Lambda** for Logic: Discover how AWS Lambda can be used to implement custom logic and integrations within automated customer support systems. * Exploring **Amazon Lex Bot**: Dive into Amazon Lex, a service for building conversational interfaces.
Dive into the Inner Workings of Automated Customer Support Systems!
Title: Dive into the Inner Workings of Automated Customer Support Systems! Have you ever called customer support and been greeted by an automated system? Have you ever wondered how those systems are built and operated? If so, we invite you to join us for an awesome meetup where we'll explore the inner workings of automated customer support systems! Agenda: * Understanding **Amazon Connect**: Explore Amazon Connect, a cloud-based contact center service. * Leveraging **AWS Lambda** for Logic: Discover how AWS Lambda can be used to implement custom logic and integrations within automated customer support systems. * Exploring **Amazon Lex Bot**: Dive into Amazon Lex, a service for building conversational interfaces.