Data Retention Drill: Delete the Right Things and Prove It

Teams inherit an app with old accounts, support tickets, payment references, activity logs, and analytics events. The challenge is to decide what must be kept, what must expire, what must be anonymized, and how to prove deletion actually happened.

The lab includes retention rules, audit trails, restore windows, legal holds, user deletion requests, and reporting needs. Participants leave with a deletion checklist that respects users while preserving the operational evidence a real service still needs.